Privacy Policy

At BBN Transport & Agency, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and communications. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We may collect personal information from you in the following ways:

• When you contact us: Name, phone number, email address, and any details you provide in your message.

• When booking services: Pickup and drop-off locations, dates, and payment information.

• When visiting our website: Non-identifiable information such as browser type, IP address, and browsing behavior through cookies or similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our transportation services.

• To process bookings and communicate with you regarding your requests.

• To send updates, confirmations, or important notices about your scheduled services.

• To improve our website functionality and user experience.

Information Sharing and Disclosure

We value your privacy and do not sell or share your information with third parties, except as necessary to:

• Fulfill your transportation requests (e.g., providing details to drivers).

• Comply with legal obligations or protect our rights.

Data Security

We implement industry-standard security measures to protect your personal information. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request corrections to your personal data if inaccurate or incomplete.

• Opt-out of receiving promotional emails by contacting us directly.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can adjust your browser settings to decline cookies if preferred.

Children's Privacy

Our services are not directed at children under 13, and we do not knowingly collect personal information from children without parental consent.

Changes to This Privacy Policy

BBN Transport & Agency reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website with the revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Tonya Neeley
Owner, BBN Transport & Agency
Email: bbntransportagancy@gmail.com
Phone: 708-295-4228